Enter your search term here...
Enter your search term here...
Submit a ticket
Quick Start Guide
How do I import my PDFs into ReadCube Papers?
How do I transfer my Library from Papers 3 to the new ReadCube Papers?
Importing your library from EndNote [Papers Desktop]
How do I import from another reference manager [EndNote, Mendeley, Zotero, Refworks, Reference Manager]
How do I import my library from Papers 1?
How do I import my library from Papers 2?
What happens during the import process?
How do I add Metadata-only References to my ReadCube Papers Library
How do I set up my institutional proxy in ReadCube Papers?
How do I get help/support?
Papers 3 > ReadCube Papers library transfer troubleshooting
Installing the Desktop Application
Under the Hood: Importing from Papers 3 to Papers
Can I use the new Papers and Papers 3 at the same time
Desktop vs Web App
Search, Discovery & Browser Extensions
What is the ReadCube Papers Browser Extension?
How do I add the ReadCube Papers Browser Extension to my browser?
Installing ReadCube Papers Browser Extension on Firefox
What do the browser extensions buttons mean?
What are ReadCube Papers Recommendations?
How can I find related articles using the ReadCube Papers Web Reader?
How do I enter my proxy information in manually?
Two Chrome Extensions Merged into One: Transitioning from "Anywhere Access" Chrome Extension to "ReadCube Papers / Anywhere Access" Chrome Extension
The Browser Extension on non supported websites
Google Scholar and the Browser Extension
What is the "sidebar" on the extension
Read & Annotate
What is the ReadCube Papers Enhanced PDF Reader (ePDF)?
How can I view my notes in the ReadCube Papers Web Reader?
How do I view supplement files within references?
An article was Mis-labelled as a Supplement (or vice versa)
How can I view supplementary information in the ReadCube Papers Web Reader?
How can I navigate directly from an inline citation to an article/reference?
What annotation options are available in ReadCube Papers Web Reader?
Where can I view an article's full reference list in ReadCube Papers Web reader?
How do I print a PDF with my highlights attached?
How can I download the PDF version of an article from the ReadCube Papers Web Reader?
How can I view figures in the ReadCube Papers Web Reader?
What browser versions support the ReadCube Papers' Web Reader?
How to Enable Dark Mode for the Web Reader?
How to Use the Apple Pencil with ReadCube Papers
Export PDF Notes
How do I organize my articles in ReadCube Papers?
What are Lists & how do I make them in ReadCube Papers?
Advanced Searching (In Library)
How do I tag references?
Can I mark an article as a favorite in ReadCube Papers?
Organize your articles with colors
How do I rate an article in ReadCube Papers?
List View vs Table View
Why are some articles bold and others aren't?
How do I delete articles from my library?
Why are author names not saving?
File Management [Desktop]
Creating shared collections
How do I create a Shared Library?
How do I add articles to a Shared Library?
How do I create shared annotations?
Syncing Across Devices
How can I export references from ReadCube Papers?
Syncing to the Desktop app [Desktop]
Can I connect my ReadCube Papers library to Dropbox?
Syncing Library Offline
Can I subscribe to ReadCube Papers in the mobile app?
Can I use ReadCube Papers mobile apps offline?
How can I import my library to the ReadCube Papers Mobile app?
Does the ReadCube Papers iOS App (iPhone/iPad) work with Safari?
iOS App & Wiley Content via Google Scholar
Citing with Papers
Introduction to SmartCite
Installing SmartCite Add-in for Word
How do I insert my bibliography using the SmartCite Add-in?
How do I add a custom citation style to the SmartCite Add-in?
How to search within the SmartCite Add-in?
Can I copy a single item in a specific style?
What citation styles are available in SmartCite?
What versions of Word are supported by the SmartCite Add-in?
Allow SmartCite for Microsoft Enterprise Deployments
I can't install SmartCite because my copy of Word doesn't allow Add-Ins
SmartCite for Citekeys (MS Word)
SmartCite for Citekeys (Google Docs)
SmartCite for Citekeys (Pages)
SmartCite for Citekeys (Manuscripts App)
SmartCite for Citekeys (LibreOffice)
Customizing Inline Citations
Understanding Citation Styles
Troubleshooting Tips for SmartCite in Word: Can't Insert Bibliography
Troubleshooting: Error Loading Add-in (MS Word)
Troubleshooting: Inline References Not in Correct Style / Order (Google Docs)
Troubleshooting: Citation Style is Incorrect
Troubleshooting: Null Citations / Copying & Pasting Between Documents
Troubleshooting: Error message: "We can't load this add-in because we couldn't connect to the catalog"
SmartCite for Word Online is blocked by a message
Troubleshooting: Metadata Error Detected
Converting from EndNote
What is ReadCube Papers Enterprise?
Getting Started with ReadCube Papers Enterprise
What is Document Delivery?
Enhanced Patent Matching
Does ReadCube Papers Enterprise support subscription management?
Instant-Access vs Request PDF (Document Delivery Options)
Can we upgrade from ReadCube Papers to ReadCube Papers Enterprise?
What are the user permission levels of a Shared Library?
For ReadCube Papers Enterprise, is there a minimum number of seats required to start?
How can I update the company name/billing information of my Enterprise account?
Deploying SmartCite for Enterprise Customers
Deploying the Desktop app for Enterprise Customers
Secure Proxy Service for Enterprise Accounts
Subscriptions, Account & Billing
How can I start a free 30-day trial of ReadCube Papers?
Managing your ReadCube Papers Profile
I forgot my password!
What billing periods are available for ReadCube Papers subscriptions?
What browsers can I use to purchase a ReadCube Papers subscription?
How to turn off recurring subscription billing
How do I purchase a ReadCube Papers Subscription?
What payment options are available?
Do you accept Paypal?
How can I change the card I have on file with ReadCube Papers?
Where can I find my reciept?
How can I cancel my ReadCube Papers subscription?
How do I delete my ReadCube Papers Account
How can I apply promotional codes to my ReadCube Papers Subscription?
How can I purchase multiple ReadCube Papers licenses?
How can I pay for multiple years of ReadCube Papers upfront?
How do I purchase on behalf of another user?
If I am a ReadCube PRO subscriber, do I have to subscribe to Papers?
How do I upgrade my Papers 3 license to ReadCube Papers
Applying Subscription License Key to ReadCube Papers
I am the administrator of my team - how can I add users to my team?
Can I access publisher content with a ReadCube Papers subscription?
Do you work with resellers?
ACH Payment Options
How do I Suggest/Request Features for ReadCube?
Open Source Projects
Windows application is slow
Papers 3 Repair Guide
Browser Extension Permissions
Release Notes 01/19/2021
Release Notes 11/24/20
Release Notes 9/30/2020
Release Notes 8/11/2020
Release Notes 7/14/2020
Release Notes 5/28/2020
Release Notes 5/26/2020
Release Notes 04/15/2020
Release Notes 04/3/2020
Release Notes 03/18/2020
Release Notes 03/11/2020
Release Notes 02/14/2020
Release Notes 01/28/2020
Release Notes 12/9/2019
Release Notes 11/12/2019
Release Notes 11/05/2019
Release Notes 10/30/2019